Privacy Policy
Effective Date: 18/02/2025
Last Updated: 18/02/2025
Journey Into The I respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you access our website, online courses, and 1-to-1 services.
1. Information We Collect
We may collect the following types of personal information:
- Personal Details: Name, email address, phone number, and other contact information.
- Payment Information: Billing details (handled securely by third-party payment processors such as Stripe or PayPal; we do not store payment details).
- Course Data: Course progress, quiz results, and other interactions related to your participation in online courses.
- Session Data: Information shared during 1:1 sessions, including feedback, coaching notes, and session recordings (if applicable).
- Technical Information: IP address, browser type, and cookies for website functionality and analytics.
2. How We Use Your Information
We use your information to:
- Provide access to online courses and personalized services.
- Process payments and manage your account.
- Tailor our 1:1 coaching or consulting services based on your needs and goals.
- Improve our courses and services through feedback, analytics, and insights.
- Communicate with you regarding course updates, new offerings, and promotional materials (you may opt out of marketing emails at any time).
3. Sharing of Information
We do not sell or rent your personal data. However, we may share your information with:
- Service Providers such as Thinkific, payment processors, and email services to facilitate course delivery and payment processing.
- Legal Authorities if required by law or in response to legal requests.
4. Cookies & Tracking Technologies
We use cookies to enhance your experience, analyse website traffic, and personalize content. You can manage your cookie preferences in your browser settings.
5. Data Retention
We will retain your personal data, including course data and 1:1 session notes, for as long as necessary to fulfil the purposes outlined in this Privacy Policy. This includes maintaining records for ongoing support, future sessions, and course access.
6. Data Security
We take reasonable steps to protect your personal information using industry-standard security measures. This includes encryption, secure storage, and privacy protocols for your data. However, no online platform is 100% secure, so we encourage you to use strong passwords and be cautious when sharing personal information.
7. Your Rights
Depending on your location, you may have rights to:
- Access, update, or delete your personal data.
- Withdraw consent for marketing emails and other communications.
- Request a copy of the data we hold about you.
To exercise these rights or ask any questions regarding your data, contact us at [email protected]
8. Third-Party Links
Our courses or 1:1 sessions may contain links to third-party websites. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing any personal information.
9. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with the updated date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
📧 Email: [email protected]